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Call: (847) 336-5586
4949 Grand Ave. STE 7A Gurnee, Illinois 60031

Covid-19 Update

MAJESTIC DENTAL NOW OPEN!


5/26/20

Dear patients and their families,

At Majestic Dental Care, your health and safety is our highest priority. We continue to closely monitor updates from the ADA, CDC, OSHA, and The Department of Health Services and will continue to seek guidance from the agencies. We want all our patients to feel comfortable when visiting our office and understand that their well-being comes first. 

We are excited to get back to work and begin seeing you again. Please contact us with any questions you may have about the steps we take to keep you and every patient safe in our practice. We will be contacting those of you who had an appointment that needed to be canceled in order to reschedule. If you would like to make an appointment , please call our office at (847) 336-5586.

Thank you for your continued support. We value your trust and loyalty. We look forward to welcoming back our patients, neighbors, and friends.

Sincerely,

Dr. Cathy, Dr. Phan, and the Majestic Dental Team

 

Changes With Staff and Office Environment:

  • Daily temperature and oxygen checks for staff members

  • Personal protection equipment (PPE) such as face shields, masks, and surgical gowns will be worn by employees

  • Due to additional PPE our team will be wearing, the temperature in the office will be much cooler. Patients will be encouraged to bring sweaters to appointments

  • Reception area will no longer provide magazines, children toys and refreshments for patients

  • A clear glass barrier will be placed at the reception desk and check-in area

  • Medical grade air purifiers will be in every room with a 15 minute cycle to ensure purification of the rooms

  • Extra oral aerosol suction machines for procedures were purchased with the efficiency of  99.95% removal rate

  • Exam rooms will not be utilized back to back. Two staged disinfection of operatories is implemented with an hour of disinfectant time between every usage.

  • All electronic devices, signature pads and surfaces will be wiped down after each patient


New Patient Appointment Protocols From The Centers for Disease Control and Prevention (CDC), American Dental Association (ADA)  and Occupational Safety and Health Administration (OSHA):

  • Patients will be contacted 48 hours prior to their appointment to complete a screening questionnaire related to COVID-19

  • We ask that you call or text when you have arrived and then wait in the car until we notify you to come into the office, ensuring only 1 patient is in the clinic at a time.

  • A face mask should be worn when entering the facility. If you do not have a mask, we will provide you with one.

  • Hands must be washed or sanitized before the appointment begins 

  • Your temperature and oxygen saturation level will be checked upon arrival of your appointment. We also screen our team members twice daily. Team members and patients who do not pass the recommended readings will be asked to go home.

  • At your appointment, you will be asked to pre-rinse with a special mouthwash containing hydrogen peroxide.

  • Only one patient is allowed in the office at a time. If the patient is a minor only one guardian is permitted to come with.

  • You will be required to reschedule your appointment if anyone in your household has been sick within the last two weeks.

  • We ask that patients who’ve come in contact with COVID-19 wait 14 days to make an appointment and be asymptomatic. 


At Majestic Dental Care, the health and safety of our patients and their families is our highest priority. We continue to closely monitor updates from the ADA, CDC, OSHA, and The Department of Health Services and will continue to seek guidance from the agencies. We want all our patients to feel comfortable when visiting our office and understand that their well-being comes first. 


We are excited to get back to work and begin seeing you again. Please contact us with any questions you may have about the steps we take to keep you and every patient safe in our practice. We will be contacting those of you who had an appointment that needed to be canceled in order to reschedule. If you would like to make an appointment , please call our office at (847) 336-5586.


Thank you for your continued support. We value your trust and loyalty. We look forward to welcoming back our patients, neighbors, and friends.


Sincerely,


Dr. Cathy, Dr. Phan, and the Majestic Dental Team


At Majestic Dental Care, the health and safety of our patients and their families is our highest priority. We continue to closely monitor updates from the ADA, CDC, OSHA, and The Department of Health Services and will continue to seek guidance from the agencies. We want all our patients to feel comfortable when visiting our office and understand that their well-being comes first. 


We are excited to get back to work and begin seeing you again. Please contact us with any questions you may have about the steps we take to keep you and every patient safe in our practice. We will be contacting those of you who had an appointment that needed to be canceled in order to reschedule. If you would like to make an appointment , please call our office at (847) 336-5586.


Thank you for your continued support. We value your trust and loyalty. We look forward to welcoming back our patients, neighbors, and friends.


Sincerely,


Dr. Cathy, Dr. Phan, and the Majestic Dental Team


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